BASIC PRINCIPLES OF THE GROWING CONFIDENCE PT. NIOBIK INTERNATIONAL CERTIFICATION holds the basic principles to foster trust includes :
impartiality
Competence
Responsible
Openness
secrecy, and
Responsiveness to complaints

1.1 impartiality

BASIC PRINCIPLES OF THE GROWING CONFIDENCE PT. Niobik Certification International holds the basic principles for building trust cover :
impartiality
Competence
Responsible
Openness
secrecy, and
Responsiveness to complaints

1.1 impartiality

In conducting its certification activities PT. Niobik Certification International
– NIOBIKSERTIFIKASI upholds the principle tidakberpihak. Impartiality is perceived to produce certification that fosters kepecayaan. PT. Niobik International Certification
– NIOBIKSERTIFIKASI recognize that the source of income for institutions certification is the client’s payment for certification, and this is a potential threats to impartiality. Therefore, PT. Niobik International Certification – NIOBIKSERTIFIKASI is an independent organization financed itself, to ensure that the principle of impartiality remains maintained. To obtain and maintain confidence, decision certification PT. Niobik International Certification – NIOBIKSERTIFIKASI based on objective evidence of conformity or non-conformity, each decisions are not influenced by other interests or by the other. Certification decision is made and signed by a fetcher Certificates decision of competent and neutral irresponsible in conducting the audit and not a member of the audit team. threats to impartiality include the following : Self-interest threat; threat that arise from a person or institution acting on its behalf own. Interest relating to the certification of a threat on impartiality is financial self-interest towards. threat Self-study; threats that arise from a person or institution that a study of his own work. Audit client management system by someone from the certification body that has provided systems consultant management becomes a threat to self-review. Familiarity threat (or belief); threats that arise from a person or institution that is overly familiar or too trust with certain personnel compared with audit evidence. Threat Intimidation; threats that arise from a person or institution that forced to open or save the secret of perceptions. As the threat of substitute or report to supervisors.

1.2 COMPETENCE

PT. Niobik International Certification – NIOBIKSERTIFIKASI backed by competent personnel in the management system in order to provide credible and reliable certification. Every employee PT. Niobik International Certification – NIOBIKSERTIFIKASI required to continue improving the competence on an ongoing basis, monitored and recorded. Increased competence training, education and auditing experience.

1.3 RESPONSIBLE

Client organizations have the responsibility to meet certification requirements that have been required by PT. Niobik Certification International – NIOBIKSERTIFIKASI. PT. Niobik International Certification – NIOBIKSERTIFIKASI is responsible for accessing and assessing the evidence objectively valid and in accordance with the standards as a basis for making certification decision. Based on the audit conclusions, PT. Niobik International Certification – NIOBIKSERTIFIKASI make a decision on certification to give certification if sufficient evidence of conformity and compliance with the standards vice versa. Certification decision making procedures stipulated in, namely Procedure Initial Certification. Each audit is based on sampling within the client organization’s management system, therefore it is not a guarantee that the requirements have been met overall.

1.4 OPENNESS

PT. Niobik International Certification – NIOBIKSERTIFIKASI provide access to the public or disclose information in a timely manner the audit process and certification process, as well as a certification status organization (for example, granting certification, expansion, maintenance, renewal, freezing, reduce the scope of, or revocation of certification), so that always have confidence in the integrity and credibility of certification. Openness is a principle in access or disclose information right. Certification status can be accessed through the websitehttps://niobiksertifikasi.com
To gain or maintain confidence in certification, PT. Niobik International Certification – NIOBIKSERTIFIKASI have provided access or can accurately disclose information that is not confidential regarding specific audit conclusions (for example, audit to respond to complaints) to Certain interested parties. Such access can be obtained at the office PT. Niobik International Certification – NIOBIKSERTIFIKASI address Head Office : Jl. Dr Susilo 1 no. 10, Grogol, west Jakarta, 11450 Phone : +628743811870 Email : info@niobiksertifikasi.com, https://niobiksertifikasi.com

1.5 CONFIDENTIALITY

Every employee PT. Niobik International Certification – NIOBIKSERTIFIKASI shall keep client information obtained from implementation of the certification and will not provide any information about clients to third parties, unless required by regulations written. All information that should not be published should be made as confidential. Information about the client from sources other than the client must serve as confidentiality, which is consistent with the policy of PT. Niobik International Certification – NIOBIKSERTIFIKASI.

1.6 QUICK RESPONSE TO COMPLAINT

PT. Niobik International Certification – NIOBIKSERTIFIKASI claimed to always open in the complaint handling process. the parties PT client trust certification. Niobik International Certification – NIOBIKSERTIFIKASI can ask any complaints investigated. If the complaint right, The party should obtain assurance that the complaint was handled correctly and appropriately resolved. Responsiveness to complaints is an effective means of protection for PT. Niobik Certification International – NIOBIKSERTIFIKASI, client and user certification more to errors, negligence or improper behavior. Confidence in certification activities will be maintained if the complaint processed correctly. The balance between the principles of openness and secrecy, including responsiveness to complaints, it is important to show integrity and credibility to all users of the certification of PT. Niobik International Certification – NIOBIKSERTIFIKASI.

1.2 COMPETENCE

PT. Niobik International Certification – NIOBIKSERTIFIKASI backed by competent personnel in the management system in order to provide credible and reliable certification. Every employee PT. Niobik International Certification – NIOBIKSERTIFIKASI required to continue improving the competence on an ongoing basis, monitored and recorded. Increased competence training, education and auditing experience.

1.3 RESPONSIBLE

Client organizations have the responsibility to meet certification requirements that have been required by PT. Niobik Certification International – NIOBIKSERTIFIKASI. PT. Niobik International Certification – NIOBIKSERTIFIKASI is responsible for accessing and assessing the evidence objectively valid and in accordance with the standards as a basis for making certification decision. Based on the audit conclusions, PT. Niobik Certification International – NIOBIKSERTIFIKASI make a decision on certification to provide evidence of compliance if the certification is adequate and appropriate standards and vice versa. Certification decision making set in prosedu, namely Procedure Initial Certification. Each audit is based the sampling within the client organization’s management system, by because it is not a guarantee that the requirements have been met overall.

1.4 OPENNESS

PT. Niobik International Certification – NIOBIKSERTIFIKASI provide access to the public or disclose information in a timely manner the audit process and certification process, as well as a certification status organization (for example, granting certification, expansion, maintenance, renewal, freezing, reduce the scope of, or revocation of certification), so that always have confidence in the integrity and credibility of certification. Openness is a principle in access or disclose information right. Certification status can be accessed through the websitehttps://niobiksertifikasi.com
To gain or maintain confidence in certification, PT. Niobik International Certification – NIOBIKSERTIFIKASI have provided access or can accurately disclose information that is not confidential regarding specific audit conclusions (for example, audit to respond to complaints) to Certain interested parties. Such access can be obtained at the office PT. Niobik International Certification – NIOBIKSERTIFIKASI address Head Office : Jl. Dr Susilo 1 no. 10, Grogol, west Jakarta, 11450 Phone : +628743811870 Email : info@niobiksertifikasi.com, https://niobiksertifikasi.com

1.5 CONFIDENTIALITY

Every employee PT. Niobik International Certification – NIOBIKSERTIFIKASI required to keep client information gained from the implementation of activities certification and will not provide any information about the client to third party, unless required under written rules. all information that should not be published should be regarded as confidential. Information about the client from sources other than the client should be used as secrecy, which is consistent with the policy of PT. Niobik Certification International – NIOBIKSERTIFIKASI.

1.6 QUICK RESPONSE TO COMPLAINT

PT. Niobik International Certification – NIOBIKSERTIFIKASI claimed to always open in the complaint handling process. the parties PT client trust certification. Niobik International Certification – NIOBIKSERTIFIKASI can ask any complaints investigated. If the complaint is true, should the The assurance that complaints are dealt with properly and properly completed. Quick response to complaints is a means the effective protection of PT. Niobik International Certification – NIOBIKSERTIFIKASI, client and other certifications users to errors, negligence or behavior that is unnatural. Confidence in certification activities will maintained if the complaint is processed correctly. The balance between the principle of openness and secrecy, including responsiveness to complaints, is it is important to demonstrate the integrity and credibility to all users certification PT. Niobik International Certification – NIOBIKSERTIFIKASI.